To locate your closest The Appliances Outlet store, use our store finder where you can use your current location, search by zip code, state, or city. Click Here to Find Your Local Store.
Our mattresses and box springs can be bought individually or sold in sets. Mattress and box spring sets include a discount when purchased together.
Each mattress and box spring is considered one piece each. This means that a Twin, Full, and Queen mattress would come with two pieces: the mattress as one piece, and the box spring as the second piece. Our King mattress sets have three pieces: a mattress and a split box spring, which includes two pieces.
Yes, you can purchase the items you would like for your home on our website. We currently do not have any phone ordering options available. To make a purchase, you'll need to visit your local store or order online.
Once you've created a Wish List on our website, you can either bring it in to your local The Appliances Outlet store or purchase the items online. One of our in-store sales professionals can easily help you find the items you put on your list and help you complete your purchase. To Purchase Online, view your Wish List from your account profile, click View All Buying Options, and then click Add To Cart.
We sell a variety of package deals for your living room, bedroom, or whole house. These popular sets vary depending on manufacturer availability and store inventory. Please visit or call your local store to see availability and current package deals.
Our stores' hours vary by location, but are all open seven days a week for your convenience. click here to find your local store.
The Appliances Outlet merchandise is acquired directly through closeouts, overstock sell-offs, and other discounted dispersals, and is sold while supplies last. Quantities may be limited and are available on a first-come, first-served basis, but the prices are always low.
We are able to keep our prices low by operating differently than other furniture and appliance stores. First, we obtain our merchandise directly from manufacturers through closeouts, overruns, and canceled orders at reduced prices. Additionally, we display these products in warehouses instead of fancy showrooms in order to reduce our overhead costs. By combining these savings with what we save from our direct manufacturers, we're able to pass these huge savings on to you as a thank you for being our customer.
Factory Select furniture is an overstock of furniture that is crafted in randomly selected fabrics and colors. Quantities, fabrics, and colors vary by location, please see your local store for details. When inventory is gone, it is gone. Specific items, colors, and fabrics cannot be special ordered for Factory Select furniture.
At this time, we do not have an option for purchasing a gift card. If you know someone who would like furniture as a gift, encourage him/her to create a Wish List on our site and share it with you!
The Appliances Outlet stores are always looking for energetic employees! Please see our career page for details.
As a courtesy to customers, The Appliances Outlet will provide loading assistance to help customers load purchased merchandise into their personal vehicles at the customer's request.
The Appliances Outlet cautions customers that self-loading and transportation of merchandise may present risks of injury to the customer, or others, and damage to the customer's vehicle, or other vehicles, and the purchased merchandise. The Appliances Outlet recommends that customers utilize delivery services, which minimize the risk of property damage and personal injuries.
Due to the personal injury and property damage risks, courtesy loading assistance is limited to only the act of assisting the customer with placing purchased merchandise in their vehicle. The Appliances Outlet staff is unable to provide the following services for customers:
• Move or rearrange existing items in customers' vehicles;
• Remove seats from vehicles;
• Attempt to put items in vehicles that clearly will not fit; or
• Tie down items to trailers, vehicle roofs, or trunks.
The Appliances Outlet staff may not accept gratuities for providing loading assistance to customers.
The Appliances Outlet will not be responsible for any personal injury or property damage occurring while providing loading assistance.
Effective 10/24/2020, The Appliances Outlet no longer participates in the Shop Your Way (SYW) Rewards Program. For questions on the SYW Rewards Program visit www.shopyourway.com or contact SYW Rewards Member Care Center at (800) 991-8708.
Many of our items are available for delivery. We offer both local and national delivery options. Pricing and delivery time will depend on where your item is located around the country. You can read more about our shipping and delivery services on our Shipping and Delivery page.
Delivery rates vary by delivery method selected online or in-store. Not all locations are available to offer delivery for online orders at this time. Local delivery rates for in-store purchases may need to be quoted by one of our associates at your time of purchase. For more information or details, please contact your local store.
Delivery teams will install legs onto sofas, loveseats, and sectionals as some require special tools. Most of the delivery teams do not assemble boxed goods; however, some may do so for an additional fee. Your local store will be able to tell you whether or not the available delivery services offer additional assembly services.
In-stock items are available for pick-up or delivery the same day they are purchased. If you purchase furniture that is not in stock, items paid-in-full will be ordered and typically arrive within 30 days. For more information, please contact your local store.
Yes! Get your new furniture, mattress, or appliance with a personalized payment plan. A single application is all it takes to get automatically matched with the best payment plan provider for you. See store or go to our Personalized Payment Plan Page to learn more.
We accept cash, personal check, MasterCard, Visa, AMEX, and Discover. We also have a 100% approved free layaway program. All credit card payments must be accompanied by matching identification.
ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.
If you place merchandise in layaway, you may cancel your layaway within the first ten (10) days and be issued a refund. If you paid for your purchase in cash or check, these refunds will be issued only via corporate check. The processing and mailing can take up to thirty (30) days. If your layaway has been paid in full and you have not received your merchandise within four weeks of your final payment, you are entitled to a full refund. State laws may vary - see your local store for details.
In the unlikely event that you receive damaged merchandise, replacements are made on broken and damaged furniture within a reasonable amount of time. Customers must call immediately after delivery or pick-up to report broken or damaged furniture so replacement can be made as soon as possible. The sooner the customer returns damaged items, the more apt they are to receive a replacement.
The majority of our furniture includes a one-year manufacturer's warranty. If a customer needs to file a warranty claim within the first year of ownership, click here for details on how to file a claim.
If available, a manufacturer's product warranty will still apply to most Open-Box items. Many items also have the option to purchase an additional Protection Agreement.
The Appliances Outlet offers amazing deals on third-party protection plans. These are offered on most furniture, mattress, or appliance purchases. Please ask for details at your local store.
Ordering online at The Appliances Outlet is simple with these steps below:
Once you've created a Wish List on our website, you can either bring it in to your local The Appliances Outlet store or purchase the items online. One of our in-store sales professionals can easily help you find the items you put on your list and help you complete your purchase. To purchase online, view your wish list from your account profile, click View All Buying Options, and then click Add To Cart.
To locate your closest The Appliances Outlet store, use our store search page. You can search by zip code, state, city, or use your current location.
To set your local store, click "Your Store" at the top of the page and enter your Zip Code. Click "Make This My Store" to change your selected local store.
You will need to set your local store to determine which location you will be picking up your furniture or appliance items. This will also ensure that your items are available at the correct store.
Furniture will be gathered once you arrive at the store location. The store staff can also show you the product on display so you can view the items you purchased. Please make sure that the person picking up has a copy of the emailed online order receipt.
Online orders are only accepted using a single method of payment. If you would like to use multiple payment methods for a single transaction, please visit your nearest local store.
The Appliances Outlet allows all major credit and debit cards including Visa, Mastercard, Discover and American Express.
Online orders ARE eligible to take advantage of payment plans or the TAKE IT HOME FOR $50. To participate in payment plans, you will need to apply, which can be done during checkout. Simply select American First Finance as your payment method during checkout to apply!
Yes, the prices are the same in-store and online.
Yes you can! Add your items to your cart, and prior to checkout you will have the option to add the protection plan to your order for your items.
At this time, the promotional packages: $249 sofas, 7 piece living room package, 8 piece bedroom package and whole house of furniture are only available for in-store purchases.
To process a refund request, please email us at: websales@appliancesoutlet.com - Please include your Order # and provide a reason for refund. Allow 24-72 hours for us to process your request.
If you arrive in store to pick up your item and change your mind, a The Appliances Outlet associate will assist you in finding a similar item that will meet your needs. If you prefer not to shop for a comparable item, you may also choose to have the item cancelled and receive a refund.
The Appliances Outlet stores take local pictures of the actual items. On the product page, we list the specific details about the condition of that product and you are able to view photos of that individual item.
If the product is located in a store near you, you can also stop in to see it in person. The product page will tell you in which store the specific product is located.
Note: We do not take local photos of New in Box items. These items do not have cosmetic damage and will therefore look identical to the stock photo displayed on the product page.
As a courtesy to customers, The Appliances Outlet will provide loading assistance to help customers load purchased merchandise into their personal vehicles at the customer's request.
The Appliances Outlet cautions customers that self-loading and transportation of merchandise may present risks of injury to the customer, or others, and damage to the customer's vehicle, or other vehicles, and the purchased merchandise. The Appliances Outlet recommends that customers utilize delivery services, which minimize the risk of property damage and personal injuries.
Due to the personal injury and property damage risks, courtesy loading assistance is limited to only the act of assisting the customer with placing purchased merchandise in their vehicle. The Appliances Outlet and its staff are unable to provide the following services for customers:
• move or rearrange existing items in customer's vehicles;
• remove seats from vehicles;
• attempt to put items in vehicles that clearly will not fit; or
• tie down items to trailers, vehicle roofs, or trunks.
The Appliances Outlet staff may not accept gratuities for providing loading assistance to customers.
The Appliances Outlet will not be responsible for any personal injury or property damage occurring while providing loading assistance.
The Appliances Outlet offers two types of merchandise: New and Out of Box.
All Out of Box items are one-of-a-kind, discontinued, or scratched and dented merchandise. A manufacturer’s warranty, if applicable, still applies. Out of Box products are The Appliances Outlet Certified, meaning they have undergone rigorous testing, repairs, part replacement, and cleaning. You can learn more about our certification process by visiting the Certification Process page.
Pricing depends on condition and availability. You can view product condition details and pictures on the product page before purchasing.
Yes! We offer installation and hook-up services for many of our products. Visit our Shipping and Delivery page to see which items qualify for these services.
Yes, we carry a variety of accessories for appliances. Click here to see all available accessories.
Visit www.recalls.gov for more information on recalled products. This site, a partnership among six federal agencies, also offers safety notices and email alerts for new recalls and consumer news.
Yes! If your item is eligible for installation or hookup, your old appliance may also be eligible for Haul-Away service. Visit our Shipping and Delivery page for more information on Haul-Away eligibility.
The Appliances Outlet sells both new and out of carton, discontinued, refurbished, scratched and dented, and used merchandise. Non-new items undergo a stringent certification process that includes:
Once these steps are completed, the item is approved as The Appliances Outlet Certified.
Yes, if available, a manufacturer’s warranty still applies to most Out of Box items. Additionally, many of these items are eligible for a Protection Agreement that offers extended coverage.
Having an issue with a new or existing order? We can help! Call 786-518-7560 for assistance.
The Appliances Outlet Financing
1-855-721-0000
Fortiva Retail Credit
1-800-792-2222
For help with appliance installation, contact Installs Inc. at 1-844-294-5208.
